T-Mobile Just Ripped 8 Million Customers Off Their Grandfathered Plans – and Raised Their Bills

T-Mobile raised our rate last year which is bad enough by itself after promising not to, but they also seriously reduced the quality and availability of their customer service. Why stick around for that? We switched to a much cheaper prepaid company (~1/3rd T-Mobile's current price) and couldn't be happier.

Edit: Was thinking about the other problems we had with T-Mobile and forgot to mention one big problem... Incoming calls routinely would not ring and voicemails left just vanished. This happened for months. Multiple friends (and a couple of doctor's offices) mentioned it often enough that we realized we had a problem. T-Mobile's great customer service could find nothing wrong and refused to look at the lost calls that originated from other TMO customers.

Its almost like everyone saw this coming once Sprint was allowed to merge with them, and then US Cellular

This is some straight up MBA enshittificarion. I’m on the military plan with all unlimited yada yada, even then data is throttled down after a certain amount. Waiting for an email that says they’re supporting the troops by increasing the amount we can contribute to the economy or some shit.

Got the text this morning. God damn scammers.

Yes, they're a company.

Class-action lawsuit time.

It's a $6 increase per line

Mint works pretty darn well. It's still using t-mobile towers, but is a whole lot cheaper.

You know all the corporations are now thinking..."The prez lies with immunity. The precedent has been set. Let's go boys...SELL SELL SELL !!".

Yeah, I'm a bit pissed that the military plan is changing. Bill for me is going up around $20.

I thought they ended the reduced home internet program.

I'll have to keep them in mind!

I switched to Mint a couple years back. It's fine.

Isn't this really hard to avoid in the US because of the existing infrastructure? All of the towers are owned by one or two companies, and the rest have to rent them out.